5
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Daniel Avanzi is a rare find in the plumbing world. He has managed other large plumbing companies before but he decided just to have his own personal plumbing business and practice. Consequently, he gives s straight-forward, honest diagnosis of the problem and an experienced recommendation of how to solve it without trying to pad the proposal with unnecessary add-ons. He is prompt, diligent, courteous, and efficient. He provides an excellent explanation to the customer how the job was completed and personal suggestions how to prevent the problem from occurring again. It is so refreshing to deal with the owner of his own company, who actually does the work himself. When I talked to the other plumbing companies, I found that they have become bureaucratic with layers of personnel, which makes for a bewildering, confusing experience.
Dealing with Daniel, on the other hand, is a positive, professional experience.